when people pay for for a game and put a lot of time and effort into it, there has to be a way to recover information so access can be secured on the game. It's as simple as that. The error is yours, and you are refusing to fix the problem. your solution is to simply ban me and make off with my money, and thats not the way you should handle anything. You should be working to restore access to my accounts. You haven't sent me the information that you said you were working on